Cancelling Reclaim.ai is straightforward since most users are billed directly through the website. This guide covers cancellation through your Reclaim account settings and what to expect after you cancel.
Reclaim.ai uses direct billing through their website for most users. You can cancel immediately from your account settings, and your access continues until your current billing period ends.
These steps work for most Reclaim.ai users who are billed directly. Your exact process depends on your billing method.
Visit the Reclaim.ai website and sign in with your email and password or Google account.
Click on your profile icon in the top right corner, then select Settings from the dropdown menu.
In the left sidebar, click on Billing or Subscription to view your current plan details.
Click Cancel Subscription or Downgrade to Free button, then confirm your cancellation choice.
You should see confirmation that your subscription will end at the current billing period. Check your email for a cancellation receipt.
A few things that might affect your Reclaim.ai cancellation.
These details can affect your cancellation timing or whether it goes through properly.
Make sure you're cancelling through the right account if you have multiple Reclaim accounts or if your company manages your subscription.
You'll keep your paid features until your current billing cycle ends, then automatically switch to the free plan.
Download any reports or data you want to keep before losing access to premium analytics and historical scheduling data.
If cost is the issue, you might be able to downgrade to a cheaper plan instead of cancelling completely.
If you can't cancel through your Reclaim account, you may need to contact support directly.
Email Reclaim support to request cancellation if you can't access your account settings.
support@reclaim.ai
Contact Reclaim support if you can't find the cancel option in your account settings.
Quick answers to common questions about cancelling Reclaim.ai.
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