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How to Cancel Notta (2026 guide)

The way you cancel Notta depends on where you signed up and which plan you're on. This guide covers cancellation through the Notta website, mobile app stores, and other billing methods to help you end your subscription properly.

SoftwareProductivityBusiness

Notta Cancellation at a Glance

Cancel Online
Yes
Main Cancel methods
Website
Mobile App
App Store
Time to Cancel
2-3 mins
Instant for direct billing
Where to Cancel
Account Settings
Billing section

Most Notta users are billed directly through the website and can cancel from their account dashboard. If you subscribed through the mobile app, you'll need to cancel through the respective app store instead of your Notta account.

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Cancel Notta: Step-by-Step Instructions

Follow these steps to cancel your Notta subscription directly. The process works for most users billed through the Notta website.

01

Sign in to your Notta account

Go to notta.ai and log in using your email and password. Make sure you're signed into the account with the active subscription.

02

Access your account settings

Click your profile icon in the top right corner, then select Account Settings from the dropdown menu.

03

Navigate to billing section

In the account settings page, look for the Billing or Subscription tab and click on it to view your current plan details.

04

Cancel your subscription

Find and click the Cancel Subscription button. Notta may ask you to complete a brief survey about why you're cancelling.

05

Confirm cancellation

Review the cancellation details and confirm. You should receive an email confirmation, and your access will continue until the end of your current billing period.

That's one. Got more to cancel?
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Notta-specific things to know

Notta subscriptions have some unique features that might affect your cancellation timing or process.

Unused transcription minutes don't roll over
Any remaining AI transcription credits in your account will be lost when your subscription ends, so use them up before cancelling.
Recordings stay accessible after cancellation
Your existing transcriptions and recordings remain viewable even after cancelling, but you can't create new ones without resubscribing.
Annual subscribers keep access until term ends
Annual plans are billed upfront with no partial refunds, so you'll have access until your full subscription term expires.

Before you cancel, keep this in mind

These details can help you avoid issues with your Notta cancellation or timing.

1. Check who's actually billing you

If you signed up through the iOS or Android app, you'll need to cancel through the App Store or Google Play Store instead of your Notta account.

2. Your access continues until billing period ends

After cancelling, you can still use Notta's premium features until your current subscription period expires. The service doesn't end immediately.

3. Deleting the app won't cancel your subscription

Removing the Notta app from your phone doesn't cancel your subscription. You'll continue being charged unless you follow the proper cancellation steps.

Consider these alternatives

If you're cancelling due to cost or usage, these options might work better than cancelling completely.

Downgrade to a cheaper plan

Notta offers multiple subscription tiers with different transcription limits and features.

  • Free Plan: 120 minutes per month

  • Pro Plan: 1,800 minutes per month

  • Business Plan: 10,000 minutes per month

Plan Select Page

Switch Your Billing Cycle

Switch from monthly to annual billing

Save up to 40% with annual payment

Share Your Plan

Notta Business plans support team collaboration and can be shared among multiple users, potentially reducing per-person costs.

Alternative ways to cancel Notta

If you can't cancel through your Notta account, you may need to go through app stores. The right option depends on how you're being billed.

Apple App Store

iPhone and iPad users who subscribed through the app need to cancel via App Store subscriptions.

"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:

iPhone Cancel Guide

Google Play Store

If you subscribed through the Android app, cancel your Notta subscription in Google Play Store.

Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions

Play Store Cancel Link

Email

You can request cancellation by emailing Notta support directly.

support@notta.ai

Live Chat

Notta offers live chat support for subscription and billing questions during business hours.

Want to cancel more than just Notta?
Our complete guide walks you through cutting unused subscriptions.
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Frequently Asked Questions About Cancelling Notta

Common questions about cancelling Notta and what to expect afterward.

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Simon Chadwick
Reviewed by
Simon Chadwick
Updated on Jan 21, 2026