Cancelling Otter.ai depends on how you subscribed and which plan you're on. This guide covers cancellation through the Otter.ai website, mobile app stores, and third-party billing methods.
Most Otter.ai users subscribe directly through the website and can cancel from their account settings. If you subscribed through an app store, you'll need to cancel through that platform instead of your Otter.ai account.
Here's how to cancel Otter.ai directly through your account. The process may vary if you're billed through an app store.
Go to otter.ai and log in using your email and password. Click on your profile picture in the top right corner.
From the dropdown menu, select My Account. This will take you to your account dashboard where you can manage your subscription.
In your account settings, look for the Billing or Subscription section. Click on it to view your current plan details.
Find and click the Cancel Subscription button. You may be asked to provide feedback about why you're cancelling.
Complete any required feedback form and confirm your cancellation. You should receive an email confirmation and can continue using Otter.ai until your current billing period ends.
A few things that might affect your Otter.ai cancellation or help you save money.
These details can affect your cancellation timing or access to your content.
Make sure you're cancelling through the right platform. If you subscribed via App Store or Google Play, you need to cancel there instead of your Otter.ai account.
Free accounts have limited storage and transcript access. Consider exporting important transcriptions before your subscription expires.
You'll keep your Pro features until your current billing cycle ends, even after cancelling. The subscription won't auto-renew after that.
If cost is the issue, you might be able to downgrade or switch billing cycles instead of cancelling completely.
If you can't cancel through your Otter.ai account, you may need to go through app stores. The right option depends on how you're being billed.
iPhone and iPad users who subscribed through the Otter.ai app must cancel through their Apple ID subscription settings.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideIf you subscribed to Otter.ai through the Android app, you need to cancel through Google Play Store instead of your Otter.ai account.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkQuick answers to frequently asked Otter.ai questions.
Step-by-step guides for other productivity services.
