Cancelling Home Chef depends on how you manage your subscription and when your next delivery is scheduled. This guide covers cancellation through the Home Chef website, mobile app, and customer service options.
Home Chef requires 5 days advance notice to skip or cancel deliveries. If you're within this window, you may need to contact customer service to avoid the next charge.
These steps work for most Home Chef users. Remember that you need 5 days notice before your next scheduled delivery.
Visit homechef.com and sign in using your email address and password. You can also use the Home Chef mobile app if you prefer.
Click on your profile icon in the top right corner, then select Account Settings from the dropdown menu.
Scroll down to the Plan Management section. Look for options to modify or cancel your subscription.
Click Cancel Subscription and follow the prompts. You may be asked to provide feedback about your cancellation reason.
Review the cancellation details and confirm. You should receive an email confirmation that your Home Chef subscription has been cancelled.
Home Chef meal delivery subscriptions have specific timing requirements that might affect your cancellation.
Check these details to avoid issues with your cancellation timing.
Make sure you're cancelling with enough time before your next scheduled delivery. The 5-day notice requirement is strictly enforced.
Some users have Home Chef through Kroger or other grocery store programs. Check your billing source if you can't find cancellation options.
If you have account credits or promotional balances, use them before cancelling as they typically don't transfer or refund.
If Home Chef feels too frequent or expensive, you might be able to adjust your plan instead of cancelling completely.
If you can't cancel through your Home Chef account, you may need to contact customer service directly.
Some Home Chef subscriptions are managed through grocery store partnerships like Kroger.
Kroger (if you signed up through Kroger Plus)
Other grocery store partnerships
You can cancel Home Chef by calling customer service, especially helpful if you're past the 5-day notice window.
1-872-225-2342
Quick answers to frequently asked Home Chef questions.
Step-by-step guides for other meal kit services.
