HelloFresh doesn't make cancellation obvious, and skipping a week isn't the same as cancelling. This guide shows you exactly how to end your HelloFresh subscription for good.
HelloFresh can be cancelled through your account settings, but you need to do it before the weekly order cutoff to avoid being charged for another box. The cancellation option is in Plan Settings, not just skipping or pausing.
Follow these steps to fully cancel your HelloFresh subscription, not just skip or pause.
Go to hellofresh.com and sign in. You can also use the HelloFresh app, though the website is often easier.
Click your name or profile icon, then select Account Settings or Plan Settings from the menu.
Look for Plan Settings or scroll down to find subscription management. This is different from skipping weeks.
Click Cancel Plan or Cancel Subscription. HelloFresh will show alternatives like pausing or changing your delivery frequency.
Answer the brief survey about why you're cancelling. Continue through any retention offers until you see confirmation that your subscription is cancelled.
Keep these details in mind when cancelling HelloFresh.
Consider these factors before cancelling HelloFresh.
If your next order has already been processed, cancelling won't stop that delivery. Check your upcoming deliveries first.
If you have HelloFresh credits or gift card balance, use them before cancelling as they may expire.
If you're just taking a break, pausing your subscription keeps your account active without weekly charges.
If you want to reduce deliveries without fully cancelling, HelloFresh offers several options.
If you can't cancel through the website, contact HelloFresh customer service.
Cancel HelloFresh directly through your account settings on the HelloFresh website.
<p dir="auto">Go to <strong>hellofresh.com</strong> → <strong>Account Settings</strong> → <strong>Plan Settings</strong> → <strong>Cancel Plan</strong></p>
Call HelloFresh customer service to cancel your subscription over the phone.
1-646-846-3663
You can request cancellation by emailing HelloFresh customer service.
hello@hellofresh.com
HelloFresh offers chat support through their website.
Common questions about cancelling your HelloFresh subscription.
Guides for cancelling other meal kit delivery services.
