Not sure how to cancel Amazon Prime? The process varies depending on whether you want to end Prime entirely or just pause your membership. Here's what you need to know.
Amazon Prime can be cancelled directly through your Amazon account settings. If you haven't used any Prime benefits since your last billing date, you may qualify for a full refund. Below we cover the cancellation process and what happens to your benefits.
Here's how to cancel your Amazon Prime membership. You can do this from your computer or the Amazon app.
Visit amazon.com and sign in. Click on Account & Lists in the top right corner, then select Your Account.
Find and click on Prime Membership or go directly to Manage Prime Membership. This shows your current plan and renewal date.
Click Update, cancel and more then select End membership. Amazon will show you benefits you'll lose and may offer alternatives.
Select whether to end immediately or at your next renewal date. If you haven't used Prime benefits, you may see a refund option.
Click through the confirmation screens. Amazon will send an email confirming your Prime membership has been cancelled or scheduled to end.
These tips can help you get the most out of cancelling Amazon Prime.
Consider these factors before ending your Amazon Prime membership.
If you have orders in transit with free Prime shipping, they won't be affected. Future orders will lose free two-day shipping.
Check if you're using Prime Video, Prime Music, Prime Reading, or photo storage. These all end with your membership.
If you're on annual billing, cancelling mid-year may forfeit the remaining months unless you qualify for a prorated refund.
If you're not ready to fully cancel, Amazon offers some alternatives to keep partial benefits.
If you prefer not to cancel online, Amazon offers other methods to end your Prime membership.
Cancel Amazon Prime directly through the Amazon website or mobile app.
<p dir="auto">Go to <strong>Amazon.com</strong> → <strong>Account & Lists</strong> → <strong>Prime Membership</strong> → <strong>Update, cancel and more</strong> → <strong>End membership</strong></p>
Call Amazon customer service to cancel your Prime membership over the phone.
1-888-280-4331
Amazon offers live chat support to help cancel your Prime membership.
Common questions about ending your Amazon Prime membership.
Guides for cancelling other shopping and streaming services.
