⚠️ Why the app's cancel button doesn't always work
If you subscribed through the App Store, Google Play, or your carrier, the company you subscribed to doesn't control your billing — Apple, Google, or your carrier does. Cancelling inside the app won't stop the charges. You need to cancel with whoever is actually billing you.
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Apple App Store (iOS / Mac)
- Open the Settings app on your iPhone or iPad
- Tap your name at the top, then tap Subscriptions
- Find the subscription you want to cancel
- Tap Cancel Subscription and confirm
💡 If you don't see it there, go to Settings → [your name] → iTunes & App Store → Apple ID → View Apple ID → Subscriptions.
Manage Apple Subscriptions →🤖
Google Play Store (Android)
- Open the Google Play Store app
- Tap your profile icon (top right)
- Tap Payments & subscriptions → Subscriptions
- Select the subscription and tap Cancel
💡 Cancelling from the app itself often won't work if billed through Google Play — you must cancel through the Play Store.
Manage Google Play Subscriptions →📺
Amazon Prime / Amazon Channels
- Go to amazon.com and sign in
- Navigate to Account & Lists → Memberships & Subscriptions
- Find the subscription under Prime Video Channels or Amazon Subscriptions
- Click Manage → Cancel Channel
Manage Amazon Subscriptions →📱
Phone Carrier (AT&T, Verizon, T-Mobile etc.)
- Log in to your carrier's app or website
- Navigate to your account's Add-ons or Premium Services
- Locate the subscription in question
- Select Remove or Unsubscribe
💡 Carrier-billed subscriptions often appear as a line item on your phone bill. If you can't find it in-app, call your carrier's customer support and ask them to remove the third-party charge.
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PayPal Subscriptions
- Log in to your PayPal account
- Go to Settings (gear icon) → Payments → Manage automatic payments
- Click on the merchant name
- Click Cancel and confirm
Manage PayPal Subscriptions →🏦
Credit / Debit Card Recurring Charges
- If you can't find where to cancel, contact your bank directly
- Ask them to block future charges from that merchant
- Or request a chargeback for unauthorized charges
💡 If you cancelled but are still being charged, your bank can issue a chargeback. Use our chargeback letter generator to draft the request.
