The way you cancel YNAB depends on where you signed up. This guide covers cancellation through the YNAB website, app stores, and third-party billing providers.
Most YNAB users are billed directly through the website and can cancel from their account settings. If you subscribed through an app store or signed up during a promotion, you'll need to cancel through that provider instead.
Follow these steps to cancel YNAB directly through your account. If you're billed through an app store, see the alternative methods section below.
Go to the YNAB website and sign in with your email and password. Make sure you're using the account that's being billed.
Click your name in the top right corner, then select My Account from the dropdown menu.
Scroll down to the Subscription section on your account page. This shows your current plan and billing details.
Look for the Cancel Subscription button or link. YNAB may ask you to provide feedback about why you're cancelling.
Follow the prompts to confirm. You'll receive an email confirmation, and your access continues until your current billing period ends.
These details can help you avoid common issues when cancelling your YNAB subscription.
These points can affect your cancellation timing or whether it processes correctly.
If you signed up through the App Store, Google Play, or another reseller, you'll need to cancel through them instead of YNAB directly.
Your YNAB subscription remains active until your current billing cycle ends, whether you cancel today or on the last day.
Removing the YNAB app from your phone or computer doesn't stop your subscription payments. You need to formally cancel through your account or billing provider.
If cost is your main concern, these options might work better than cancelling completely.
If you can't cancel through your YNAB account, you may need to go through the app store or reseller. The right option depends on how you're being billed.
iPhone and iPad users who subscribed through the App Store need to cancel through their Apple ID subscriptions.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideIf you subscribed to YNAB through the Google Play Store, cancel through your Google account instead.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkYou can also email YNAB support to request cancellation if you can't access your account.
help@ynab.com
Quick answers to frequently asked YNAB questions.
