The way you cancel WW depends on where you signed up. We cover all the options below.
WW offers multiple subscription tiers (Digital, Digital + Studio, Personal Coaching) with different billing cycles. Some users are billed through employers or wellness programs, which requires cancelling through those providers instead.
Follow these steps to cancel your WW subscription. The process may vary slightly depending on your plan or how you signed up.
Go to weightwatchers.com and log in using your email and password. Click Sign In at the top right of the page.
Once logged in, click on your profile picture or name in the top right corner, then select My Account from the dropdown menu.
In your account settings, look for Subscription or Billing section. Click on Manage Subscription or similar option.
Look for Cancel Membership or End Subscription button. You may need to complete a brief survey about your cancellation reason.
Review your cancellation details and confirm. You should receive a confirmation email, and your access will continue until your current billing period ends.
WW subscriptions can work differently depending on your plan or how you signed up. These tips cover common edge cases.
These details can affect your cancellation timing or whether it goes through properly.
Make sure WW is billing you directly and not through your employer, app store, or insurance plan before trying to cancel online.
After cancelling, you'll keep access to WW features until your current billing period expires. This could be monthly or quarterly depending on your plan.
Removing the WW app from your phone doesn't stop billing. You must cancel through your account settings or the method you used to sign up.
If you're concerned about cost or not using WW enough, you might be able to downgrade instead of cancelling completely.
If you can't cancel through your WW account, you may need to go through app stores or phone support. The right option depends on how you're being billed.
iPhone users who subscribed through the WW app must cancel through their Apple ID subscription settings.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideIf you subscribed through the WW Android app, you'll need to cancel through Google Play Store subscriptions.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkYou can also cancel WW by calling customer service, especially if you're having trouble with online cancellation.
1-800-651-6000
Quick answers to common questions.
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