Cancelling Webflow depends on your plan type and billing method. This guide covers cancellation through your Webflow account settings, handling annual vs monthly plans, and what happens to your projects after cancellation.
Webflow annual plans often come with significant discounts but lock you into yearly commitments. If you're on an annual plan, cancelling early means losing access immediately without pro-rated refunds. Check your billing cycle before cancelling.
These steps work for most Webflow users. Annual plans require different consideration than monthly subscriptions due to immediate access loss.
Go to webflow.com and sign in with your credentials. Make sure you're logged into the account that holds the subscription you want to cancel.
Click your profile avatar in the top right corner, then select Account Settings from the dropdown menu.
In the left sidebar, click on Billing & Plans. This will show your current subscription details and billing information.
Find your active plan and click Cancel Plan or Downgrade. Webflow will ask you to confirm and may offer alternatives.
Review the cancellation terms, especially for annual plans. Click Confirm Cancellation to complete the process. You'll receive an email confirmation.
Webflow subscriptions have some unique behaviors depending on your plan type and project setup.
These details can affect your cancellation timing and what happens to your projects.
Download your site code and assets before cancelling. Free plans limit exports, so do this while your paid plan is still active.
Monthly plans continue until the end of your billing cycle. Annual plans end immediately upon cancellation with no refunds for unused time.
If you're using Webflow hosting with a custom domain, make sure you have alternative hosting ready or your site will go offline.
If cost or project limits are your main concern, these alternatives might work better than cancelling completely.
Most Webflow users can cancel through their account settings, but here are alternatives if you need help.
Webflow offers live chat support for billing and account questions
Quick answers to frequently asked Webflow questions.
Step-by-step guides for other design and development services.