Cancelling Udacity depends on your program type and billing method. This guide covers cancellation through the Udacity website, app stores, and what to know about refunds for different subscription plans.
Udacity offers various program types including Nanodegrees, individual courses, and monthly subscriptions. Cancellation policies and refund windows differ significantly between these program types, so check your specific enrollment details before cancelling.
Follow these steps to cancel your Udacity subscription. The process works for most program types, though refund policies vary.
Go to the Udacity website and sign in with your credentials. Make sure you're logged into the account with the active subscription you want to cancel.
Click on your profile picture or avatar in the top-right corner, then select Settings from the dropdown menu.
In your account settings, look for the Subscriptions or Billing tab. Click on it to view your current enrollments and payment details.
Find the program or subscription you want to cancel and click Cancel Subscription or Withdraw. You may be asked to provide feedback about your reason for cancelling.
Review the cancellation details, including any refund information, and confirm your choice. You should receive a confirmation email within a few minutes.
Udacity's programs have different cancellation policies depending on when you enrolled and which type of program you chose.
A few things that might affect your cancellation timing or refund eligibility.
Different Udacity programs have varying refund windows and policies. Nanodegrees typically offer 7-day refunds, while other programs may have different terms or no refunds.
After cancelling, you can continue accessing your enrolled programs and materials until your current paid period expires. Your access won't end immediately.
Make sure to save any certificates, project work, or materials you want to keep before your access expires. These may not be available after your subscription ends.
If cost or time is the issue, you might be able to pause or adjust your learning schedule instead of cancelling completely.
If you can't cancel through your Udacity account, you may need to go through app stores or email support. The right option depends on how you're being billed.
Use Apple's subscription management if you signed up for Udacity through the iOS app and see Apple charges on your statements.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideCancel through Google Play if you subscribed to Udacity using an Android device and are billed through Google.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkContact Udacity support via email if you're having trouble cancelling through your account or need help with refund requests.
support@udacity.com
Common questions about cancelling Udacity and what to expect.
Step-by-step guides for other learning platform services.
