Cancelling Typeform isn't always straightforward — it depends on how you're being billed. This guide walks through every method.
Most Typeform users are billed directly and can cancel from their account settings. If you subscribed through an app store, you'll need to cancel through them instead.
Follow these steps to cancel your Typeform subscription. The process may vary slightly depending on your plan or how you signed up.
Go to typeform.com and sign in with your email and password. Make sure you're logged into the account that has the paid subscription.
Click on your profile picture in the top right corner, then select Settings from the dropdown menu.
In the left sidebar, click on Billing & Plans to view your current subscription details and payment information.
Scroll down to find the Cancel Plan or Cancel Subscription button. Click it to begin the cancellation process.
Typeform may ask for feedback about why you're cancelling. Complete the survey if required, then confirm your cancellation. You'll receive an email confirmation.
A few things that might affect your Typeform cancellation.
These details can affect your cancellation timing or whether it goes through properly.
If you signed up through an app store, you'll need to cancel there instead of your Typeform account. Look at your recent charges to confirm the billing source.
You'll keep your paid features until your current billing cycle ends, even after cancelling. You won't be charged for the next period.
Export any important form responses and data before cancelling, as access to your account may be limited after your subscription ends.
If cost is the main concern, you might be able to downgrade instead of cancelling completely.
If you can't cancel through your Typeform account, you may need to go through app stores. The right option depends on how you're being billed.
Cancel through the App Store if you subscribed via an iPhone or iPad.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideCancel through Google Play if you subscribed via an Android device.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkContact Typeform support via email if you need help cancelling your subscription.
support@typeform.com
Typeform offers live chat support for cancellation assistance if you're having trouble finding the cancel option.
Common questions about cancelling Typeform and what to expect.
Step-by-step guides for other software services.
See all cancellation guides