Cancelling TrainerRoad is straightforward if you're billed directly, but the process varies depending on how you signed up. This guide covers cancellation through the TrainerRoad website, app stores, and alternative billing methods.
TrainerRoad offers both monthly and annual billing, with most users choosing the annual plan for savings. If you subscribed through an app store, you'll need to cancel through that platform instead of your TrainerRoad account.
Follow these steps to cancel your TrainerRoad subscription directly. The process works for most users billed through TrainerRoad's website.
Go to trainerroad.com and log in with your email and password. Click Sign In in the top right corner if you're not already logged in.
Click on your profile picture or name in the top right corner, then select Account from the dropdown menu.
In your account dashboard, look for Billing & Subscription or Subscription in the left sidebar or main menu.
Find the Cancel Subscription button and click it. You may be asked to provide feedback about why you're cancelling.
Review the cancellation details and confirm. You should receive an email confirmation that your TrainerRoad subscription has been cancelled.
A few things that might affect your TrainerRoad cancellation process or timing.
These details can affect your cancellation timing or whether it goes through properly.
Make sure TrainerRoad is actually billing you directly. If you signed up through an app store, you'll need to cancel through that platform instead.
If you're just taking a break, you might want to pause instead of cancelling completely, especially if you have an annual plan.
Annual subscriptions renew automatically. Check when your next charge is due and cancel beforehand if you don't want another year.
If cost is the issue, you might be able to switch to monthly billing instead of cancelling completely.
If you can't cancel through your TrainerRoad account, you may need to go through one of these providers. The right option depends on how you're being billed.
If you subscribed through the TrainerRoad iOS app, cancel through your iPhone or iPad settings.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideIf you subscribed through the TrainerRoad Android app, cancel through your Google Play Store subscriptions.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkYou can also request cancellation by emailing TrainerRoad support directly.
support@trainerroad.com
Common questions about cancelling TrainerRoad and what to expect.
Step-by-step guides for other fitness services.
