There are several ways to cancel Tidal, and the right method depends on how you originally signed up. This guide covers cancellation through the Tidal website, mobile apps, and third-party billing providers.
Most Tidal users can cancel directly through their account settings. However, if you subscribed through an app store or carrier promotion, you'll need to cancel through that provider instead of your Tidal account.
Follow these steps to cancel your Tidal subscription directly. If you're billed through a third party, see the alternative methods section.
Go to tidal.com and click Log In in the top right corner. Enter your email and password to access your account.
Click on your profile icon in the top right, then select Account from the dropdown menu to access your account settings.
In your account page, look for the Subscription section. This will show your current plan and billing information.
Click Cancel Subscription or Manage Subscription, then follow the prompts to confirm your cancellation. You may be asked to provide feedback.
You should see a confirmation message on screen. Check your email for a cancellation confirmation from Tidal to verify the process completed successfully.
A few things that might affect your Tidal cancellation or billing.
These details can affect your cancellation timing or whether it goes through properly.
If you don't see a cancel option in your Tidal account, you're likely being billed through an app store or carrier. Check your payment method to determine the right cancellation method.
You'll keep your Tidal access until your current billing period expires, even after cancelling. There's no need to wait until the last minute to cancel.
Removing the Tidal app from your phone doesn't cancel your subscription. You'll continue to be charged until you properly cancel through your account or billing provider.
If cost is the main issue, you might be able to downgrade your plan instead of cancelling completely.
If you can't cancel through your Tidal account, you may need to go through app stores or your mobile carrier. The right option depends on how you're being billed.
iPhone and iPad users who subscribed through the App Store need to cancel through their Apple ID subscription settings.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideIf you subscribed to Tidal through the Google Play Store on Android, you'll need to cancel through Google Play subscriptions.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkSome users get Tidal through carrier promotions or bundled services and need to cancel through the original provider.
Sprint/T-Mobile promotions
Samsung Galaxy device bundles
Other mobile carrier offers
Common questions about cancelling Tidal and what to expect.
Step-by-step guides for other music streaming services.
