The way you cancel Stash depends on where you signed up. We cover all the options below.
Stash requires you to transfer all funds out of your account before cancellation. This includes both your investing balance and any Smart Cash balance, which can take 3-5 business days to process.
Follow these steps to cancel your Stash subscription. You'll need to transfer your funds first before closing the account.
Before cancelling, you must move all money out of your Stash account. Go to Portfolio and sell any investments, then transfer funds to your bank account.
Open the Stash app or visit stash.com and sign in to your account using your email and password.
Tap your profile icon in the bottom right corner, then select Account from the menu options.
Scroll down to find Subscription or Plan Details and tap to view your current plan and billing information.
Look for Cancel Subscription or Close Account. Follow the prompts to confirm cancellation and provide any required feedback.
Stash subscriptions can work differently depending on your plan or how you signed up. These tips cover common edge cases.
These details can affect your cancellation timing or whether it goes through properly.
Make sure all automatic investments, transfers, and stock purchases have completed before starting the cancellation process.
Get copies of your 1099 forms and transaction history for tax purposes before closing your account permanently.
Stash charges monthly fees regardless of account balance. Cancel before your next billing date to avoid another charge.
If monthly fees are the issue, you might be able to downgrade instead of cancelling completely.
If you can't cancel through your Stash account, you may need to contact support directly.
Customer service can help if you're having trouble cancelling online or need assistance with fund transfers.
1-800-205-5164
If you can't find the cancel option in your account, try emailing Stash support directly.
support@stash.com
Common questions about cancelling Stash and what to expect.
Step-by-step guides for other investment services.
See all cancellation guides