Cancelling Sky Go isn't always straightforward — it depends on how you're being billed. Sky Go is typically included with Sky TV packages, so cancellation often involves your main Sky account. This guide walks through every method.
Sky Go is usually included with Sky TV packages rather than sold separately. If you have Sky TV, you'll need to cancel or modify your TV package to remove Sky Go access. Standalone Sky Go subscriptions are rare in most regions.
Here's how to cancel Sky Go access. Since it's typically bundled with Sky TV, the process involves managing your main Sky account.
Go to the Sky website and sign in with your Sky ID and password. Click on My Sky to access your account dashboard.
From your account dashboard, select Your Products or Manage Package to view your current Sky subscriptions and add-ons.
Look for Sky Go in your active services. You may need to Change Package or remove specific channels to eliminate Sky Go access.
Review the package changes and their effect on your bill. Confirm the modification to remove Sky Go from your account.
Sky will show when the changes take effect. Save any confirmation emails for your records and note when Sky Go access will end.
Sky Go subscriptions can work differently depending on your plan or how you signed up. These tips cover common edge cases.
These details can affect your cancellation timing or whether it goes through properly.
Most Sky Go access comes included with Sky TV packages. Cancelling may require modifying your entire TV subscription rather than just removing Sky Go.
Sky TV contracts often have minimum terms and cancellation fees. Check when you can make changes without penalties before proceeding.
Even after cancelling, you'll typically retain Sky Go access until your next Sky TV billing date, not immediately.
If cost is the issue, you might be able to downgrade your Sky package instead of losing Sky Go access completely.
If you can't cancel through your Sky account, you may need to go through phone support or app stores. The right option depends on how you're being billed.
Sky Go subscriptions purchased through the App Store must be cancelled through your Apple ID subscription settings.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideIf you subscribed to any Sky services through Google Play, you'll need to cancel through the Play Store instead of your Sky account.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkYou can call Sky customer service to cancel Sky Go or modify your package by phone if online methods aren't working.
Call Sky customer service (check your Sky bill for the current support number)
Sky offers live chat support for account changes and cancellations if you can't complete the process online.
Common questions about cancelling Sky Go and what to expect.
