There are a few different ways to cancel Runway, and the right one depends on how you signed up. This guide covers cancellation through the Runway website, app stores, and third-party billing.
Most Runway users are billed directly through the website and can cancel from their account settings. If you signed up through an app store, you'll need to cancel through that platform instead.
Follow these steps to cancel your Runway subscription directly. If you're billed through a third party, see the alternative methods section.
Go to runwayml.com and sign in using your email and password. Make sure you're logged into the account with the active subscription.
Click on your profile picture in the top right corner, then select Account from the dropdown menu.
In your account dashboard, look for the Billing or Subscription tab in the left sidebar or main menu.
Find your current plan details and click the Cancel Subscription button. You may be asked to provide feedback about why you're cancelling.
Review the cancellation details and confirm. You should receive an email confirmation, and your access will continue until the end of your current billing period.
Runway subscriptions can work differently depending on your plan or how you signed up. These tips cover common edge cases.
These details can affect your cancellation timing or whether it goes through properly.
Make sure you're cancelling through the right platform. If you signed up through the App Store or Google Play, you need to cancel there instead of the website.
You'll keep full access to Runway until your current billing period expires, even after cancelling. You won't lose access immediately.
Any unused generation credits will expire when your subscription ends. Consider using them for projects before cancelling to avoid waste.
If cost is your main concern, you might be able to downgrade instead of cancelling completely.
If you can't cancel through your Runway account, you may need to go through app stores. The right option depends on how you're being billed.
Cancel through App Store if you subscribed via iOS app
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideCancel through Google Play if you subscribed via Android app
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkCommon questions about cancelling Runway and what to expect.
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