Cancelling Roman depends on how you signed up and which services you're using. This guide covers cancellation through the Roman website, app stores, and alternative billing methods.
Roman often requires you to speak with a provider before canceling certain treatments. Some subscriptions can be paused instead of fully cancelled, which may be presented as the primary option during the cancellation flow.
Follow these steps to cancel your Roman subscription. You may be asked to complete a brief survey about your experience.
Visit getroman.com and click Sign In in the top right corner. Enter your email and password to access your account dashboard.
Click on your profile icon or name in the top right corner, then select Account Settings from the dropdown menu.
Look for Subscription or Billing in the left sidebar menu. Click on it to view your active subscriptions and treatment plans.
Find the subscription you want to cancel and click Cancel Subscription or Manage Plan. You may be offered pause options first.
Complete any required survey questions and confirm your cancellation. You should receive an email confirmation within a few minutes.
Roman subscriptions can vary by treatment type and may require provider consultation. These tips cover common situations.
These details can affect your cancellation timing or whether it goes through properly.
Roman typically bills monthly on the date you first subscribed. Cancel before this date to avoid the next month's charge.
After cancelling, you can still access Roman's platform and any remaining medication until your current billing period expires.
Removing the Roman app from your phone won't cancel your subscription. You must cancel through your account settings or contact support.
If cost or frequency is the issue, you might be able to pause or adjust your plan instead of cancelling completely.
If you can't cancel through your Roman account, you may need to contact them directly or go through your app store billing.
iPhone users who subscribed through the Roman app must cancel through their Apple ID subscription settings.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideIf you subscribed through the Android app, you'll need to cancel through Google Play Store subscriptions.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkRoman provides phone support for subscription cancellations if you prefer to speak with someone directly.
1-800-555-ROMAN
You can request cancellation by emailing Roman's support team if you can't access your account online.
support@getroman.com
Quick answers to frequently asked Roman questions.
