There are a few different ways to cancel Ring Protect, and the right one depends on how you signed up. This guide covers cancellation through the Ring app, website, app stores, and third-party billing.
Ring Protect plans often auto-renew annually, and cancellation must be done before the renewal date to avoid charges for the next full year. If you subscribed through an app store, you won't see cancel options in your Ring account.
Follow these steps to cancel your Ring Protect subscription. The process may vary slightly depending on your plan or how you signed up.
Launch the Ring app on your phone or tablet and make sure you're logged into the account with the active subscription.
Tap the menu icon (three lines) in the top left corner, then select Account from the menu options.
Scroll down and tap Subscription or Ring Protect Plan to view your current plan details and billing information.
Tap Cancel Plan or End Subscription. Ring may ask for feedback about why you're cancelling before proceeding.
Review the cancellation details and confirm. You'll receive an email confirmation, and your plan remains active until the current billing period ends.
Ring Protect subscriptions can work differently depending on your plan or how you signed up. These tips cover common edge cases.
These details can affect your cancellation timing or whether it goes through properly.
If you subscribed through Apple or Google Play, you won't see a cancel option in the Ring app. You'll need to cancel through your app store subscriptions instead.
After cancelling, your Ring Protect features remain active until your current billing period expires. You won't lose access immediately.
Without Ring Protect, your devices will still work for live viewing and motion alerts, but won't save video recordings to the cloud.
If cost is your main concern, you might be able to downgrade to a cheaper plan instead of cancelling completely.
If you can't cancel through your Ring account, you may need to go through app stores or contact support. The right option depends on how you're being billed.
If you subscribed through the App Store, you'll need to cancel through your Apple ID subscriptions.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideIf you subscribed through the Google Play Store, you'll need to cancel through your Google Play subscriptions.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkYou can also cancel Ring Protect through the Ring website if you prefer using a computer.
<ol dir="auto"><li data-preset-tag="p"><p>Go to ring.com and sign into your account</p></li><li data-preset-tag="p"><p>Click on your profile icon and select <strong>Account</strong></p></li><li data-preset-tag="p"><p>Navigate to <strong>Subscription</strong> or <strong>Billing</strong></p></li><li data-preset-tag="p"><p>Click <strong>Cancel Plan</strong> and confirm your choice</p></li></ol>
You can call Ring customer support to cancel your subscription if you're having trouble with other methods.
1-800-656-1918
Common questions about cancelling Ring Protect and what to expect.
