Cancelling Quicken depends on how you purchased your subscription and which version you're using. This guide covers cancellation through the Quicken website, phone support, and retail purchases.
Quicken subscriptions vary by purchase method - direct from Quicken, retail stores, or through partners. Online cancellation is only available for some subscription types, while others require contacting customer support directly.
Follow these steps to cancel Quicken online. If you purchased through a retailer or don't see these options, you'll need to contact support.
Go to quicken.com and click Sign In in the top right corner. Enter your Quicken ID email and password.
Once logged in, click on your name in the top right and select Account & Billing from the dropdown menu.
Look for your active subscription in the My Products section. Click Manage next to your Quicken subscription.
Click Cancel Subscription or Turn off auto-renewal. You may be asked to complete a brief survey about your cancellation reason.
Review the cancellation details and confirm. You should receive an email confirmation. Your access continues until your current billing period ends.
Quicken subscriptions work differently depending on your purchase method and version. These tips help avoid common issues.
These details can help you avoid issues with your Quicken cancellation.
Even after cancelling, you can use Quicken until your current subscription period ends. The software doesn't immediately stop working.
Online banking sync, mobile app access, and customer support require an active subscription. Basic desktop features may still work after cancellation.
Annual subscribers save money but need to cancel before the yearly renewal. Monthly subscribers have more flexibility with timing.
If cost is the main concern, you might be able to downgrade or switch billing cycles instead of cancelling completely.
If you don't see a cancel option in your account or purchased through a third party, you may need to use one of these methods.
Phone support is required for some subscription types, especially retail purchases.
1-800-446-8848
If online cancellation isn't available, you can email customer support to request cancellation.
customerservice@quicken.com
Common questions about cancelling Quicken and what to expect.
