There are a few different ways to cancel Proton Mail Plus, and the right one depends on how you signed up. This guide covers cancellation through the Proton website, app stores, and third-party billing.
Proton Mail Plus subscriptions can be purchased directly through Proton or through mobile app stores. If you signed up through an app store, you'll need to cancel through that platform instead of your Proton account.
Follow these steps to cancel your Proton Mail Plus subscription. The process may vary slightly depending on your plan or how you signed up.
Go to proton.me and sign in with your Proton Mail credentials.
Click on your profile icon in the top right corner and select Account from the dropdown menu.
In the left sidebar, click on Dashboard and then select Subscription to view your current plan details.
Click Downgrade next to your current plan. Proton will ask you to confirm the downgrade to the free plan.
Review the changes and click Confirm Downgrade. You'll receive an email confirmation and retain access until your current billing period ends.
Proton subscriptions can work differently depending on your plan or how you signed up. These tips cover common edge cases.
These details can affect your cancellation timing or whether it goes through properly.
If you signed up through Apple App Store or Google Play, you'll need to cancel through those platforms instead of your Proton account.
After downgrading, you'll keep Plus features until your current billing period expires. The downgrade takes effect on your next renewal date.
Consider exporting important emails or files before downgrading, especially if you're over the free plan's storage limit.
If cost is the issue, you might be able to switch plans or adjust billing frequency instead of cancelling completely.
If you can't cancel through your Proton account, you may need to go through app stores. The right option depends on how you're being billed.
Cancel through the App Store if you subscribed using an iPhone or iPad.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideCancel through Google Play if you signed up using an Android device.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkEmail Proton support if you need assistance with your cancellation.
support@proton.me
Contact Proton support through live chat if you need help with cancellation.
Common questions about cancelling Proton Mail Plus and what to expect.
