Cancelling Priority Pass depends on how you purchased your membership. This guide covers cancellation through the Priority Pass website, mobile app, and third-party travel booking sites.
Priority Pass memberships are typically annual subscriptions that auto-renew. If you purchased through a travel agent or credit card company, you may need to cancel through them instead of directly with Priority Pass.
Follow these steps to cancel your Priority Pass membership directly. The process works for most memberships purchased directly from Priority Pass.
Visit the Priority Pass website and sign in using your membership credentials. You'll need your membership number and password.
Once logged in, go to My Account and then select Membership Details from the dropdown menu.
Look for the Cancel Membership or Auto-Renewal settings. This is usually found under your membership information section.
Click Cancel Membership and follow the prompts. Priority Pass may ask for feedback about your cancellation reason.
You should receive a confirmation email confirming your Priority Pass cancellation. Your membership remains active until the current billing period ends.
Priority Pass memberships can work differently depending on your plan or how you signed up. These tips cover common edge cases.
These details can affect your cancellation timing or whether it goes through properly.
Make sure Priority Pass is billing you directly. If you got it through a credit card or travel agent, you'll need to cancel through them instead.
Priority Pass doesn't offer prorated refunds. Your membership stays active until the end of your current billing period even after cancelling.
If you have flights booked before your membership expires, you might want to keep it active to use lounges during those trips.
If cost is your main concern, you might be able to downgrade instead of cancelling completely.
If you can't cancel through your Priority Pass account, you may need to contact them directly. The right option depends on how you're being billed.
If you purchased Priority Pass through a travel agent or booking site, you'll need to cancel through them rather than directly with Priority Pass.
Expedia
Travel agents
Corporate travel programs
Airline partnership programs
Priority Pass customer service can process your cancellation over the phone if you're unable to cancel online.
+44 208 680 1010
You can request Priority Pass cancellation by emailing their customer service team with your membership details.
customer.services@prioritypass.com
Quick answers to common Priority Pass cancellation questions.