Cancelling Philo isn't always straightforward — it depends on how you're being billed. This guide walks through every method.
Most Philo users are billed directly and can cancel from their account settings. If you subscribed through a TV provider or mobile carrier, you'll need to cancel through them instead.
Follow these steps to cancel your Philo subscription. The process may vary slightly depending on your plan or how you signed up.
Go to philo.com and sign in with your email and password. You can also use the Philo mobile app.
Click on your profile picture in the top right corner, then select Account Settings from the dropdown menu.
In your account settings, find and click on Subscription or Billing to view your subscription details.
Look for the Cancel Subscription button and click it. You may be asked to provide feedback about why you're cancelling.
Confirm your cancellation when prompted. You should receive an email confirmation and your access will continue until your current billing period ends.
Philo subscriptions can work differently depending on your plan or how you signed up. These tips cover common edge cases.
These details can affect your cancellation timing or whether it goes through properly.
If you signed up through a TV provider, streaming device, or mobile carrier, you won't see a cancel option in your Philo account.
Removing the Philo app from your devices won't stop billing. You need to cancel through your account settings or billing provider.
Check when your next payment is due so you can decide the best timing for your cancellation.
If you're cancelling due to cost or usage, you might be able to pause or adjust your subscription instead.
If you can't cancel through your Philo account, you may need to go through app stores or resellers. The right option depends on how you're being billed.
If you subscribed through the iOS Philo app, you'll need to cancel through your Apple ID subscription settings.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideIf you subscribed through the Android Philo app, you'll need to cancel through Google Play Store subscriptions.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkIf Philo is included with your internet package or streaming device promotion, contact your original provider to cancel.
Internet service providers
Roku Channel Store
Amazon Prime Video Channels
Common questions about cancelling Philo and what to expect.
Step-by-step guides for other streaming services.
See all cancellation guides