The way you cancel Perplexity Pro depends on where you signed up. We cover all the options below.
Perplexity Pro subscriptions are typically billed directly through their website or via app stores. If you subscribed through the mobile app, you'll need to cancel through your device's subscription settings instead of Perplexity's website.
Follow these steps to cancel your Perplexity Pro subscription. The process may vary slightly depending on how you originally subscribed.
Go to perplexity.ai and log in using your email and password or social media account.
Click on your profile icon in the top right corner, then select Settings from the dropdown menu.
In the settings menu, look for Subscription or Billing section to view your current Perplexity Pro plan details.
Find and click the Cancel Subscription button. You may be asked to provide feedback about your cancellation reason.
Complete any required survey and confirm your cancellation. You should receive an email confirmation and retain access until your billing period ends.
A few things that might affect your Perplexity Pro cancellation.
These details can affect your cancellation timing or whether it goes through properly.
Verify whether you're billed directly by Perplexity or through an app store. This determines where you need to cancel.
Cancel before your next billing date to avoid being charged for another period. You'll retain access until the current period ends.
Perplexity's free tier offers limited daily searches and basic AI models. It might cover your needs without paying for Pro.
If cost is the issue, these options might work better than cancelling completely.
If you can't cancel through your Perplexity account, you may need to go through app stores. The right option depends on how you're being billed.
If you subscribed through the iOS app, cancel via your iPhone or iPad subscription settings.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideIf you subscribed through the Android app, cancel via Google Play Store subscriptions.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkQuick answers to common questions.
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