The way you cancel pCloud depends on where you signed up and which plan you have. This guide covers cancellation through the pCloud website, app stores, and other billing methods.
pCloud offers both monthly subscriptions and lifetime plans. Lifetime plan cancellations work differently and may require contacting support. Monthly subscribers can cancel directly from their account settings.
These steps work for most pCloud monthly subscribers. Lifetime plan holders may need to contact support directly.
Go to the pCloud website and sign in using your email and password. Make sure you're logged into the correct account.
Click on your profile icon in the top right corner, then select Account from the dropdown menu.
Scroll down to the My Subscription section in your account settings. This shows your current plan details and billing information.
Look for the Cancel Subscription button or link. pCloud may ask you to provide feedback about why you're cancelling.
Complete the cancellation process and watch for a confirmation email. Your access continues until your current billing period ends.
pCloud subscriptions can work differently depending on your plan type. These tips cover important details about cancelling.
These details can help you avoid issues with your pCloud cancellation.
Make sure to download any files you need before cancelling. While you can access files until your billing period ends, it's safer to backup important data.
If you don't see a cancel option in your pCloud account, you might be billed through an app store or third-party provider instead.
After cancellation, you'll drop to the free plan limit. If you're over that limit, you won't be able to upload new files until you free up space.
If you're cancelling due to cost or storage needs, you might be able to downgrade instead of cancelling completely.
If you can't cancel through your pCloud account, you may need to go through app stores or contact support. The right option depends on how you're being billed.
iPhone and iPad users who subscribed through the app should cancel through their Apple ID subscription settings.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideIf you subscribed through the pCloud Android app, cancel through Google Play Store subscriptions instead.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkFor lifetime plan cancellations or billing issues, contact pCloud support by email.
support@pcloud.com
Quick answers to frequently asked pCloud questions.
Step-by-step guides for other cloud storage services.
