Cancelling OneDrive depends on how you purchased your storage plan. This guide covers cancellation through your Microsoft account, app stores, and alternative billing methods to ensure your files stay safe.
OneDrive storage plans are often bundled with Microsoft 365 subscriptions or purchased separately through various channels. If you have Microsoft 365, cancelling that bundle will also cancel your OneDrive storage upgrade. Check your Microsoft account first to see exactly what you're subscribed to.
These steps work for most OneDrive storage subscriptions. If you purchased through a third party or as part of Microsoft 365, see the alternative methods section.
Go to account.microsoft.com and sign in with the email and password associated with your OneDrive subscription.
Once signed in, click on Services & subscriptions in the left menu or account overview section.
Look for your OneDrive storage subscription in the list. It may be listed as Microsoft OneDrive or OneDrive storage.
Click Manage next to your OneDrive plan, then select Cancel subscription or Turn off recurring billing.
Follow the prompts to confirm your cancellation. You'll receive an email confirmation and retain access until your current billing period ends.
OneDrive storage plans work differently depending on whether they're standalone or bundled. These tips cover important details before you cancel.
These details can help you avoid data loss and billing issues with your OneDrive cancellation.
Back up any files you want to keep before cancelling. After your subscription ends, you'll only have 5GB of free storage and excess files will be deleted after 30 days.
If you don't see OneDrive in your Microsoft account, you might be billed through Apple, Google, or as part of a Microsoft 365 bundle that needs to be cancelled differently.
You'll keep your current storage amount until your paid period expires, then automatically downgrade to the free 5GB plan unless you cancel completely.
If cost or storage amount is the issue, you might be able to downgrade your plan or switch billing cycles instead of cancelling completely.
If you can't cancel through your Microsoft account, you may need to go through app stores or contact support. The right option depends on where you originally subscribed.
iPhone and iPad users who subscribed through the OneDrive app must cancel through their Apple ID subscription settings, not Microsoft's site.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideIf you subscribed to OneDrive storage through the Android app, you'll need to cancel through your Google Play subscriptions instead of Microsoft's website.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkMicrosoft provides phone support for subscription cancellations if you prefer to speak with someone or can't access your online account.
1-800-642-7676
Microsoft offers live chat support for subscription and billing issues if you can't cancel online or need help with your account.
Quick answers to common OneDrive cancellation questions.
Step-by-step guides for other cloud storage services.
See all cancellation guides