There are a few different ways to cancel Moz Pro, and the right one depends on how you signed up. This guide covers cancellation through the Moz website, billing settings, and what to expect after you cancel.
Moz Pro subscriptions often come with annual commitments that aren't obvious during signup. Check your billing cycle in account settings before canceling to see if early termination applies. Most users can cancel directly online.
These steps work for most Moz Pro users. Your exact process depends on your billing plan and subscription type.
Go to moz.com and sign in with your Moz Pro credentials. You'll need access to the account that owns the subscription.
Click your profile icon in the top right corner, then select Account Settings from the dropdown menu.
In the left sidebar, click Billing to view your current subscription details and payment information.
Find the Cancel Subscription button in your billing section. Moz may ask for feedback about why you're canceling.
Review the cancellation details and confirm. You'll receive an email confirmation and retain access until your current billing period ends.
Moz Pro subscriptions can work differently depending on your plan type. These tips cover common edge cases.
These details can affect your cancellation timing or whether it goes through properly.
After canceling, you'll keep full access to Moz Pro until your current billing period expires. No immediate loss of service.
If someone else at your company set up the account, you may not have permission to cancel. Contact your account admin or billing contact.
Some Moz Pro annual plans require you to complete the full year. Check your agreement before canceling to avoid unexpected charges.
If cost is the issue, you might be able to downgrade or switch billing cycles instead of cancelling completely.
If you can't cancel through your account settings, you may need to contact Moz support directly through these methods.
Email Moz Pro support if you can't access your account or need assistance with cancellation.
help@moz.com
Contact Moz Pro support through live chat if you can't find the cancel option or need help with your account.
Common questions about cancelling Moz Pro and what to expect.
Step-by-step guides for other marketing and SEO tools.
