There are several ways to cancel Monday.com, and the right method depends on how you originally signed up. This guide covers cancellation through the Monday.com website, app stores, and third-party billing providers.
Monday.com subscriptions purchased through resellers or app stores won't show cancel options in your Monday.com account. If you don't see a cancel button, you'll need to cancel through the original purchase provider instead.
Follow these steps to cancel your Monday.com subscription directly. The process works for most users billed through Monday.com's website.
Visit monday.com and sign in to your account using your email and password.
Click your profile picture in the top right corner, then select Admin from the dropdown menu.
In the Admin panel, click Billing from the left sidebar to access your subscription details.
Scroll down and click Cancel Plan. Monday.com may ask for feedback about your cancellation reason.
Complete any exit survey and confirm your cancellation. You'll receive an email confirmation and retain access until your current billing period ends.
Monday.com subscriptions can work differently depending on your plan type. These tips cover common edge cases.
These details can affect your cancellation timing or whether it goes through properly.
Make sure you have admin permissions and that your account isn't billed through a reseller or IT department.
You'll keep full access to Monday.com until your current billing cycle expires, even after cancelling.
Download any important project data, as you'll lose access to your workspace when the subscription ends.
If cost is the issue, you might be able to downgrade or adjust billing instead of cancelling completely.
If you can't cancel through your Monday.com account, you may need to go through a third party. The right option depends on how you're being billed.
If you subscribed through the iOS app, cancel through your Apple ID subscriptions.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideIf you subscribed through the Android app, cancel through Google Play Store subscriptions.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkEnterprise customers may need to cancel through their original reseller or IT procurement team.
IT procurement departments
Software resellers
Third-party vendors
Contact Monday.com support via email if you need help cancelling your subscription.
support@monday.com
Monday.com support can help with cancellation if you can't access your account settings.
Common questions about cancelling Monday.com and what to expect.
Step-by-step guides for other productivity services.
See all cancellation guides