Cancelling Max depends on how you originally signed up — directly through Max, an app store, or through your cable provider. Here's what you need to know for each method.
If you subscribed directly at max.com, you can cancel from your account settings. Many users get Max through cable providers or app stores, which require cancelling through those services instead.
Here's how to cancel your Max subscription if you signed up directly through max.com.
Visit max.com and log in with your email and password. Make sure you're on the account owner's profile.
Click your profile icon in the top right corner, then select Account from the dropdown menu.
Look for the Subscription section showing your current plan and billing details. Click Manage Subscription.
Click Cancel Subscription. Max will show what you'll lose and may offer a discount or plan change before confirming.
Complete the cancellation flow and look for a confirmation email. You'll keep access until your current billing period ends.
Keep these details in mind when cancelling Max.
Review these points before ending your Max subscription.
Look at your bank statement to see who's charging you. If it's Apple, Google, or a cable company, you'll need to cancel through them.
When you cancel, you keep full access until your billing cycle ends. Max doesn't offer prorated refunds for early cancellation.
If you also have HBO through cable, that's a separate subscription managed by your cable provider.
If cost is your main concern, Max offers different plan tiers that might work better for you.
If you don't see a cancel option in your Max account, your subscription is likely billed through a third party.
Cancel your Max subscription on iPhone or iPad if you're billed through Apple.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideCancel your Max subscription if you signed up through an Android device or Google Play billing.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkMany Max subscriptions are billed through cable providers, satellite TV, or mobile carriers.
Common Max Resellers & Providers
AT&T — Max included with some plans
Spectrum — HBO/Max through cable package
DirecTV — HBO add-on includes Max
Xfinity — HBO through cable
Contact your provider to cancel Max through your TV package.
Max offers chat support through their Help Center.
Common questions about cancelling your Max subscription.
Guides for cancelling other streaming services.
