There are a few different ways to cancel Malwarebytes, and the right one depends on how you signed up. This guide covers cancellation through the Malwarebytes website, app stores, and third-party billing.
Malwarebytes subscriptions are primarily managed through their website account portal. If you purchased through an app store or reseller, you'll need to cancel through that provider instead. The cancel option is located in your account billing section.
Follow these steps to cancel your Malwarebytes subscription. The process may vary slightly depending on your plan or how you signed up.
Go to the Malwarebytes website and click Sign In in the top right corner. Enter your email and password to access your account dashboard.
Once logged in, click on My Account from the dropdown menu or dashboard. This will take you to your account management portal.
In your account portal, look for Billing or Subscriptions in the left sidebar or main menu. Click on it to view your active subscriptions.
Locate your active subscription and click Manage or Cancel Subscription. The cancel option may be under an Actions dropdown menu.
Follow the prompts to confirm your cancellation. You may see a survey asking why you're cancelling. Complete the process and check for a cancellation confirmation email.
A few things that might affect your Malwarebytes cancellation.
These details can affect your cancellation timing or whether it goes through properly.
If you signed up through an app store or third-party reseller, you'll need to cancel through them instead of Malwarebytes directly.
Malwarebytes annual subscriptions automatically renew unless cancelled. Cancel before your renewal date to avoid being charged for another year.
Removing Malwarebytes from your devices doesn't cancel your paid subscription. You must cancel through your account or billing provider.
If you're looking to save money or adjust your coverage, these alternatives might work better than cancelling completely.
If you can't cancel through your Malwarebytes account, you may need to go through app stores or live chat. The right option depends on how you're being billed.
For iOS subscriptions, cancel through your iPhone or iPad Settings under Subscriptions.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideIf you subscribed through the Android app, cancel through your Google Play Store subscriptions.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkMalwarebytes offers live chat support if you can't find the cancel option in your account.
Common questions about cancelling Malwarebytes and what to expect.
Step-by-step guides for other security services.
