There are a few different ways to cancel Hootsuite, and the right one depends on how you signed up. This guide covers cancellation through the Hootsuite website, app stores, and third-party billing.
Hootsuite offers monthly and annual billing cycles, with annual plans often providing significant discounts. If you're on an annual plan, check your renewal date to avoid being charged for another full year.
Follow these steps to cancel your Hootsuite subscription. The process may vary slightly depending on your plan type.
Go to hootsuite.com and log in using your email and password. Make sure you're signing in as the account administrator.
Click your profile picture in the top right, then select My Account from the dropdown menu. Look for the Billing & Plans section.
Under Current Plan, you'll see your subscription type and billing information. Click Manage Subscription or similar option.
Look for Cancel Plan or Cancel Subscription button. Click it and follow any prompts to confirm your cancellation.
You should see an on-screen confirmation and receive a cancellation confirmation email. Your access continues until the end of your current billing period.
A few things that might affect your Hootsuite cancellation.
These details can affect your cancellation timing or whether it goes through properly.
If you signed up through an app store or third-party reseller, you'll need to cancel through them instead of Hootsuite directly.
You'll keep full access to your Hootsuite account until your current billing cycle ends, even after cancelling.
Removing the Hootsuite app from your phone doesn't cancel your subscription. You must cancel through your account settings.
If you're cancelling due to cost or features, you might be able to downgrade or adjust your billing instead.
If you can't cancel through your Hootsuite account, you may need to go through app stores or live chat. The right option depends on how you're being billed.
If you subscribed to Hootsuite through the App Store, you'll need to cancel through your iPhone or iPad settings.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideIf you subscribed to Hootsuite through the Google Play Store, you'll need to cancel through your Google Play subscriptions.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkHootsuite offers live chat support that can help you cancel your subscription if you're having trouble with the self-service option.
Quick answers to common questions.
