Cancelling Hers isn't always straightforward — it depends on how you're being billed. This guide walks through every method, whether you signed up directly or through app stores.
Hers offers personalized health treatments with quarterly billing cycles. If you subscribed through their website, you can cancel from your account dashboard. App store subscribers need to cancel through their respective platforms instead.
Follow these steps to cancel your Hers subscription. The process may vary slightly depending on your plan or how you signed up.
Go to the Hers website and log in to your account using your email and password. If you forgot your password, use the Forgot Password link to reset it.
Once logged in, click on your profile icon in the top right corner and select Account Settings from the dropdown menu.
In your account dashboard, look for Subscription or Billing section. Click on Manage Subscription to view your current plans.
Find the subscription you want to cancel and click Cancel Subscription. You may be asked to provide feedback about your reason for cancelling.
Review the cancellation details and confirm by clicking Yes, Cancel. You should receive a confirmation email and your access continues until the end of your current billing period.
Hers subscriptions can work differently depending on your plan or how you signed up. These tips cover common edge cases.
These details can affect your cancellation timing or whether it goes through properly.
If you subscribed through the iOS or Android app, you're billed through Apple or Google, not Hers directly. You'll need to cancel through your app store instead.
You'll keep access to consultations and can still receive shipments until your current billing period expires, even after cancelling.
Removing the Hers app from your phone doesn't stop your subscription. You need to actively cancel through your account or app store settings.
If cost or treatment frequency is the issue, you might be able to adjust your plan instead of cancelling completely.
If you can't cancel through your Hers account, you may need to go through app stores or customer support. The right option depends on how you're being billed.
Cancel through iTunes if you subscribed via the iOS app.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideCancel through Google Play if you subscribed via the Android app.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkContact Hers support if you're having trouble cancelling or need help with your account.
Common questions about cancelling Hers and what to expect.
