Cancelling Hayu depends on where you originally signed up for the reality TV streaming service. This guide covers cancellation through the Hayu website, mobile app stores, and third-party providers like Amazon Prime Video Channels.
Hayu is often added through Amazon Prime Video Channels or other streaming bundles. If you subscribed through one of these, you won't find a cancel option in your Hayu account — you'll need to cancel through the original provider instead.
These steps work for most Hayu users who subscribed directly. If you're billed through Amazon or another provider, check the alternative methods section.
Open your web browser and navigate to hayu.com. Sign in to your account using your email and password.
Click on your profile icon in the top right corner, then select Account from the dropdown menu.
In your account page, look for Subscription or Billing section. Click on Manage Subscription.
Find and click the Cancel Subscription button. You may need to provide feedback about why you're cancelling.
Review the cancellation details and confirm. You should receive a confirmation email and can continue watching until your current billing period ends.
A few things that might affect your Hayu cancellation depending on how you subscribed.
These details can affect your cancellation timing or whether it goes through properly.
Look at your credit card statement to see if you're charged by Hayu directly or through Amazon, Apple, or Google. You'll need to cancel through whoever is charging you.
Removing the Hayu app from your device won't stop your subscription or billing. You need to actively cancel through your account settings.
Cancel before your next billing cycle to avoid being charged for another month. Check your account for the exact renewal date.
If you're cancelling because of cost or limited watching time, these alternatives might work better than cancelling completely.
If you can't cancel through your Hayu account, you may need to go through one of these providers. The right option depends on how you're being billed.
iOS users who subscribed through the Hayu app need to cancel through App Store subscriptions.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideIf you subscribed through the Android Hayu app, cancel through Google Play Store subscriptions.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkMany users access Hayu through Amazon Prime Video Channels or other streaming platform add-ons.
Amazon Prime Video Channels
Apple TV Channels
Roku Channel Store
Common questions about cancelling Hayu and what to expect.
Step-by-step guides for other streaming services.
