Cancelling Gopuff depends on whether you have an active subscription plan or just want to delete your account. This guide covers both scenarios and walks through the app-based cancellation process.
Gopuff offers paid subscription plans like FAM+ that provide delivery fee discounts and other perks. These auto-renew monthly and can be cancelled directly through the mobile app. Regular account deletion is also possible but different from subscription cancellation.
These steps work for cancelling Gopuff subscription plans. If you just want to delete your regular account, the process is slightly different.
Launch the Gopuff mobile app on your device and make sure you're logged into your account.
Tap the Profile icon in the bottom navigation menu to access your account settings.
Look for Account Settings or Manage Account in your profile menu options.
Locate your active subscription plan (like FAM+) and tap Manage Subscription or Cancel Plan.
Review the cancellation details and tap Cancel Subscription to confirm. Your plan will remain active until the current billing period ends.
A few details that might affect your Gopuff cancellation experience.
These points can help you avoid issues with your cancellation.
Make sure you know which plan you have (FAM+, etc.) since cancellation options may vary by subscription tier.
Gopuff subscriptions typically renew monthly. Check when your next charge is due to time your cancellation appropriately.
Some subscription plans may offer pause options if you're temporarily not ordering but plan to resume later.
If you're cancelling due to cost or usage, these alternatives might work better than cancelling completely.
If you can't cancel through the app, customer service can help process your cancellation request.
Gopuff customer service can help cancel your subscription if the app isn't working properly.
Quick answers to frequently asked questions.
