Cancelling Ghost is straightforward since most users are billed directly through the platform. This guide covers cancellation through your Ghost admin panel and what to expect after you cancel.
Ghost billing is straightforward for most users who sign up directly. However, if you're on a custom enterprise plan or signed up through a third-party provider, you may need to contact support instead of using the standard cancellation flow.
Follow these steps to cancel your Ghost subscription. The process works for most hosted Ghost plans.
Go to your Ghost publication and sign in to your admin panel. You'll need admin access to manage billing settings.
In your admin panel, click on Settings in the sidebar, then select Billing from the settings menu.
Scroll down to see your current plan and billing information. Look for the subscription management options in this section.
Click Cancel subscription or Manage billing depending on your plan. Follow the prompts to confirm cancellation.
You'll see a confirmation message in your billing settings. Your site will remain active until the end of your current billing period.
A few Ghost billing details that might affect your cancellation timing or process.
These details can help you avoid issues with your Ghost cancellation.
Make sure you're cancelling through the right account. Some enterprise customers may be billed differently than standard hosted plans.
Export your posts, pages, subscriber data, and any custom themes or integrations before cancelling. This ensures you don't lose important content.
Your site remains active until your current billing period ends. Check when that is so you know exactly when access will stop.
If cost is the issue, you might be able to downgrade to a cheaper Ghost plan instead of cancelling entirely.
If you don't see cancellation options in your billing settings, you may need to contact Ghost support directly.
If you can't find the cancel option in your admin panel or need help with a custom plan, email Ghost support.
support@ghost.org
Common questions about cancelling Ghost and what to expect.
Step-by-step guides for other publishing and website services.
See all cancellation guides