There are a few different ways to cancel Findmypast, and the right one depends on how you signed up. This guide covers cancellation through the Findmypast website, app stores, and third-party billing.
Findmypast subscriptions are often purchased as gifts or through family plan sharing, which can affect where the cancel option appears. If you don't see cancellation options in your account, check whether someone else manages the subscription.
Here's how to cancel Findmypast directly. If you're billed through a third party, see the alternative methods section.
Go to findmypast.com and log in with your email and password. Make sure you're using the account that has the active subscription.
Click your name in the top right corner, then select My Account from the dropdown menu to access your account settings.
In your account dashboard, look for Subscription or My Subscription in the left sidebar or main menu options.
Find the Cancel Subscription button or link. You may need to scroll down or look for a Manage Subscription option first.
Follow the prompts to confirm your cancellation. You may be asked for feedback. Check your email for a cancellation confirmation within 24 hours.
Findmypast subscriptions can work differently depending on your plan or how you signed up. These tips cover common edge cases.
These details can affect your cancellation timing or whether it goes through properly.
If you subscribed through a family member's account or received it as a gift, you may not have cancellation rights. Check with the account holder first.
You'll keep full access to records and features until your current billing period expires, even after cancelling.
Your DNA test results and ethnicity estimates remain accessible even after subscription cancellation, but some analysis features may be limited.
If cost is the main concern, you might be able to downgrade or pause instead of cancelling completely.
If you can't cancel through your Findmypast account, you may need to go through app stores. The right option depends on how you're being billed.
iOS app subscribers need to cancel through their iPhone or iPad settings, not the Findmypast website.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideIf you subscribed through the Android app, manage your subscription in Google Play Store instead.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkQuick answers to common questions about cancelling Findmypast.
Step-by-step guides for other genealogy and research services.
See all cancellation guides