Cancelling Financial Times isn't always straightforward — it depends on how you're being billed. This guide walks through every method, whether you subscribed directly or through app stores.
Financial Times offers multiple subscription tiers and frequently runs promotional trials. If you signed up through Apple or Google, you won't see a cancel option in your FT account — you'll need to cancel through the app store instead.
Follow these steps to cancel your Financial Times subscription. The process may vary slightly depending on your plan or how you signed up.
Go to ft.com and click Sign In in the top right corner. Enter your email and password to access your account.
Once logged in, click on your profile icon or name in the top right, then select My Account from the dropdown menu.
In your account dashboard, look for Subscription or Billing section. This shows your current plan and payment details.
Click Cancel Subscription or Manage Subscription. You may be asked to complete a brief feedback survey about your cancellation.
Review the cancellation details and confirm. You'll receive an email confirmation, and access continues until your current billing period ends.
Financial Times subscriptions can work differently depending on your plan or how you signed up. These tips cover common edge cases.
These details can affect your cancellation timing or whether it goes through properly.
If you signed up through Apple App Store or Google Play, cancel through those platforms instead. You won't see a cancel button in your FT account.
After cancelling, you'll still have full access to Financial Times until your current billing period expires. No immediate loss of service.
Removing the FT app from your phone doesn't cancel your subscription. You must cancel through your account or the platform you subscribed through.
If cost is the issue, you might be able to downgrade or pause instead of cancelling completely.
If you can't cancel through your FT account, you may need to go through app stores or customer service. The right option depends on how you're being billed.
If you signed up for FT through the iOS app, you'll need to cancel through your iPhone or iPad settings, not the FT website.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideIf you subscribed to Financial Times through the Google Play Store on Android, cancel through your Google account subscriptions.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkFinancial Times customer service can cancel your subscription over the phone if needed.
Call customer service during business hours
You can email FT customer service to request cancellation if online methods don't work.
help@ft.com
Financial Times offers live chat support for subscription issues if you can't cancel online.
Common questions about cancelling Financial Times and what to expect.
Step-by-step guides for other news services.
