There are several ways to cancel Final Fantasy XIV depending on where you originally subscribed. This guide covers cancellation through the Square Enix Mog Station, Steam, PlayStation, and other platforms where you might be billed.
Final Fantasy XIV subscriptions can be managed through multiple platforms - Square Enix Mog Station, Steam, PlayStation, or Xbox depending on where you originally purchased the game. You must cancel through the same platform where your subscription is active.
These steps work for most Square Enix direct subscribers. If you subscribed through Steam, PlayStation, or Xbox, see the alternative methods section below.
Go to the official Square Enix Mog Station website and sign in with your Square Enix account credentials.
Once logged in, click on your Service Account Status section to view your active FFXIV subscription details.
Look for the Subscription section and click on Cancel Subscription or Subscription Options.
Select Cancel Automatic Renewal and confirm your decision. You may be asked to complete a brief survey about your cancellation.
Check that your subscription status shows as Cancelled or No Auto-Renewal. You'll continue to have access until your current billing period ends.
FFXIV subscriptions work differently depending on your platform and region. These tips cover important details specific to this service.
A few things that might affect your cancellation timing or save you some hassle later.
Make sure you're cancelling through the right platform. Steam, PlayStation, and Xbox subscribers can't cancel through Mog Station - they need to use their respective store subscriptions.
You can keep playing until your current subscription period expires, even after cancelling auto-renewal. No need to wait until the last minute.
FFXIV releases major content updates every 3-4 months. Check the patch roadmap to see if new content is coming soon that might interest you.
If cost or time is the issue, you might be able to adjust your subscription instead of cancelling completely.
If you can't cancel through Mog Station, your subscription is likely managed through the platform where you bought the game. Try one of these methods instead.
If you purchased FFXIV through Steam, PlayStation, or Xbox, you need to cancel through their subscription management systems.
Steam - Cancel through Steam wallet subscriptions
PlayStation Store - Manage through PS account subscriptions
Xbox Store - Cancel through Xbox Game Pass or Microsoft subscriptions
Common questions about cancelling FFXIV and what to expect.
Step-by-step guides for other gaming services.
