Cancelling Envato Elements depends on your subscription type and billing method. This guide covers cancellation through your Envato account, handling annual commitments, and avoiding unexpected charges.
Envato Elements offers both monthly and annual subscriptions, with annual plans requiring commitment. Monthly subscribers can cancel anytime, but annual subscribers may face early termination fees if cancelling before their year is up.
These steps work for both monthly and annual Envato Elements subscriptions. Annual subscribers should check their commitment period first.
Visit envato.com and sign in using your account credentials. Click on your profile avatar in the top-right corner.
From the dropdown menu, select Account Settings. This will take you to your main account management page.
In the left sidebar, click on Billing or Subscriptions. You'll see your active Envato Elements subscription listed here.
Find your Elements subscription and click Cancel Subscription. You may be asked to provide feedback about your cancellation reason.
Review the cancellation details, including when your access ends. Click Confirm Cancellation to complete the process. You'll receive an email confirmation.
These details can help you avoid common issues when cancelling your Elements subscription.
A few things that might save you from cancellation issues later.
If you're on an annual plan, check when your subscription period ends. Cancelling early may result in fees or you may need to pay for remaining months.
You can continue downloading assets until your current billing period expires, even after cancelling. Make any final downloads before then.
If you might need assets again in a few months, it may be cheaper to keep the subscription than to reactivate later at potentially higher prices.
If cost is the issue, these options might work better than cancelling completely.
If you can't cancel through your Envato account, you may need to contact support directly through these methods.
Email Envato support if you're having trouble cancelling through your account.
help@envato.com
Envato offers live chat support for subscription issues and cancellation problems.
Common questions about cancelling Envato Elements and what to expect.
Step-by-step guides for other creative software services.
