Cancelling ElevenLabs is straightforward through your account dashboard, but the process varies slightly depending on your subscription tier. This guide covers cancellation for all ElevenLabs plans including Starter, Creator, Pro, and Scale.
ElevenLabs subscriptions auto-renew monthly and you're charged even if you don't use your full character allowance. Cancellation takes effect immediately but you keep access until your current billing period ends.
Follow these steps to cancel your ElevenLabs subscription through your account dashboard. The process is the same for all subscription tiers.
Go to elevenlabs.io and sign in using your credentials. Make sure you're logged into the correct account if you have multiple.
Click on your profile icon in the top right corner, then select Settings from the dropdown menu.
In the settings menu, click on Billing or Subscription to view your current plan details and payment information.
Find the Cancel Subscription button or link. Click it and follow the prompts to confirm your cancellation.
You should see a confirmation message and receive an email confirming your ElevenLabs subscription has been cancelled. Your access continues until the end of your billing period.
A few details that might affect your ElevenLabs cancellation or help you get more value from your subscription.
These details can help you make the most of your remaining subscription time.
You won't get refunded for unused characters, so consider generating any audio you need before your subscription ends.
Make sure to download any audio files you want to keep, as access to your generation history may be limited on the free plan.
Unlike some services, ElevenLabs cancellation takes effect right away, though you keep access until your billing period ends.
If you're cancelling due to cost or limited usage, these options might work better than cancelling completely.
If you can't access your account settings or need additional help, you can contact ElevenLabs support directly.
If you can't access your account or the cancel button isn't working, email ElevenLabs support.
support@elevenlabs.io
Quick answers to frequently asked questions about cancelling ElevenLabs.
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