There are a few different ways to cancel Dollar Shave Club, and the right one depends on how you signed up. This guide covers cancellation through the Dollar Shave Club website, app stores, and third-party billing.
Dollar Shave Club requires a 5-day waiting period after your most recent delivery before you can cancel. If you try to cancel sooner, you'll need to wait or contact customer service directly.
Follow these steps to cancel your Dollar Shave Club subscription. Note that you must wait 5 days after your last delivery to cancel online.
Visit dollarshaveclub.com and click Sign In in the top right corner. Enter your email and password to access your account.
Once logged in, click on My Account in the top navigation menu or click your profile icon and select My Account.
On the My Account page, look for Account Settings in the left sidebar or scroll down to find subscription management options.
Find and click Cancel Membership or Cancel Subscription. You may need to scroll down or look in a dropdown menu.
Follow the prompts to confirm your cancellation. You may be asked to provide feedback about why you're leaving. Your subscription will end at the end of your current billing cycle.
Dollar Shave Club subscriptions have some unique rules that might affect your cancellation timing.
These details can affect your cancellation timing or whether it goes through properly.
You need to wait 5 days after your most recent delivery to cancel online. Check your account or email confirmations for the delivery date.
Dollar Shave Club charges on a monthly cycle. If you don't cancel before your next billing date, you'll be charged for another month.
If you're just overstocked, you can pause deliveries for up to 3 months without losing your membership benefits or pricing.
If you're thinking about cancelling due to too much product or cost, you might be able to pause or adjust your plan instead.
If you can't cancel through your Dollar Shave Club account, you may need to go through app stores or customer service. The right option depends on how you're being billed.
iOS users who subscribed through the app should cancel via their iPhone's App Store subscription settings.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideIf you signed up through the Android app, you'll need to cancel through Google Play Store subscriptions.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkYou can call Dollar Shave Club customer service to cancel, especially useful if you're within the 5-day delivery window.
1-800-298-6012
Dollar Shave Club offers live chat support for cancellation assistance, especially if you're within the 5-day delivery window.
Common questions about cancelling Dollar Shave Club and what to expect.
Step-by-step guides for other subscription services.
See all cancellation guides