The way you cancel CyberGhost depends on how you signed up and which plan you're using. This guide covers cancellation through the CyberGhost website, app stores, and third-party billing.
CyberGhost VPN subscriptions are commonly purchased directly or through app stores. If you can't find a cancel option in your CyberGhost account, you likely subscribed through Apple or Google Play instead.
Follow these steps to cancel CyberGhost directly through your account. The process is the same for all plan types.
Go to the CyberGhost website and log in using your email and password. You'll land on your account dashboard.
Click on My Account in the top menu, then select Subscription from the dropdown options.
You'll see your current plan details, billing information, and renewal date. Look for the Cancel Subscription button or link.
Click Cancel Subscription and follow the prompts. CyberGhost may ask for feedback about why you're cancelling.
You should receive a cancellation confirmation email. Your VPN access continues until the end of your current billing period.
A few VPN-specific details that might affect your CyberGhost cancellation.
These details can help you avoid issues with your CyberGhost cancellation.
If you subscribed through Apple App Store, Google Play, or another provider, you'll need to cancel through them instead of CyberGhost directly.
CyberGhost shows your next billing date in account settings. Cancel before this date to avoid being charged for another period.
Removing the CyberGhost app from your devices doesn't stop the subscription. You must cancel through your account or app store.
If you're cancelling due to cost or performance issues, these alternatives might work better than cancelling completely.
If you can't cancel through your CyberGhost account, your subscription is likely billed through one of these providers instead.
Use this method if you signed up for CyberGhost through your iPhone, iPad, or iTunes.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideCancel here if you subscribed to CyberGhost through the Android app or Google Play Store.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkYou can email CyberGhost support to request subscription cancellation.
support@cyberghostvpn.com
CyberGhost offers 24/7 live chat support for cancellation requests and billing questions.
Quick answers to common CyberGhost cancellation questions.
Step-by-step guides for other VPN and security services.
