Cancelling Course Hero is straightforward if you know where to look. The process depends on how you signed up — through the website, mobile app stores, or a third-party billing provider. This guide covers all the methods.
Most Course Hero users sign up directly through the website and can cancel from their account settings. If you subscribed through a mobile app, you may need to cancel through the App Store or Google Play instead.
These steps work for most Course Hero users. Your exact process depends on how you originally subscribed.
Go to coursehero.com and sign in with your email and password. Click on your profile picture or name in the top right corner.
From the dropdown menu, select Account Settings. This will take you to your account management page.
Click on the Subscription tab in the left sidebar. You'll see your current plan details and billing information here.
Look for the Cancel Subscription button and click it. Course Hero may ask why you're cancelling through a brief survey.
Complete the cancellation process and check for a confirmation email. Your access continues until the end of your current billing period.
A few things that might affect your Course Hero cancellation.
Quick notes before you cancel.
Make sure Course Hero is actually charging you directly. If you signed up through an app store, you'll need to cancel there instead.
Removing the Course Hero app from your phone won't stop your subscription charges. You need to actively cancel through the proper method.
Check when your current billing period ends so you know exactly when your access will expire after cancelling.
If you're cancelling due to cost, you might want to explore these alternatives first.
Don't see a cancel option? Your subscription might be billed through one of these providers instead.
iPhone users who subscribed in-app need to cancel through their Apple ID subscriptions.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideIf you subscribed through the Android app, cancel through Google Play Store subscriptions.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkYou can also request cancellation by emailing Course Hero customer support.
support@coursehero.com
Course Hero offers customer support chat for billing and cancellation assistance.
Quick answers to common questions.
Step-by-step guides for other learning services.
