Cancelling ClickUp is straightforward for most users, but the process depends on how you originally signed up. This guide covers cancellation through the ClickUp website, app stores, and any third-party billing arrangements you might have.
Most ClickUp users are billed directly and can cancel from their workspace settings. Some enterprise customers may be billed through third-party providers, which requires cancelling through those platforms instead.
These steps work for most ClickUp users. Your exact process depends on how you originally subscribed and your current plan type.
Go to app.clickup.com and sign in with your account credentials. Make sure you're logged in as the workspace owner or admin.
Click your profile picture in the bottom left corner, then select Settings from the dropdown menu.
In the left sidebar, click Billing. This will show your current plan details and payment information.
Scroll down and click Cancel Plan. ClickUp may ask for feedback about why you're cancelling.
Review the cancellation details and click Confirm. You'll receive a confirmation email, and your plan will remain active until your current billing period ends.
ClickUp subscriptions can work differently depending on your plan or how you signed up. These tips cover common edge cases.
These details can affect your cancellation timing or whether it goes through properly.
Regular members can't cancel the subscription. You need to be the workspace owner or have admin billing permissions to access the cancellation option.
Your paid features remain active until your current billing cycle expires. You won't lose access immediately after cancelling.
If you have multiple ClickUp workspaces, each one may have its own billing. Make sure you're cancelling the right subscription.
If you're cancelling due to cost or feature overload, these alternatives might work better than cancelling completely.
If you can't cancel through your ClickUp account, you may need to go through app stores. The right option depends on how you're being billed.
iOS app subscribers need to cancel through their iPhone or iPad settings.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideIf you subscribed through the Android app, cancel through Google Play Store subscriptions.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkContact ClickUp support via email for help with subscription cancellation or billing issues.
help@clickup.com
ClickUp support can help with cancellation issues or billing problems through their live chat system.
Common questions about cancelling ClickUp and what to expect.
Step-by-step guides for other productivity services.
See all cancellation guides