Cancelling Cherry AI isn't always straightforward — it depends on how you're being billed. This guide walks through every method.
Cherry AI tokens and credits don't transfer between billing methods, and unused tokens expire immediately upon cancellation. Check your token balance before cancelling to avoid losing paid credits.
These steps work for most Cherry AI users. Your exact process depends on how you originally subscribed.
Go to the Cherry AI website and log in to your account using your email and password.
Click on your profile icon in the top right corner, then select Account Settings from the dropdown menu.
Look for the Billing or Subscription tab in your account settings and click on it.
Find the Cancel Subscription button and click it. You may be asked to provide feedback about your cancellation.
Review your cancellation details and confirm. You should receive a cancellation confirmation email within a few minutes.
A few things that might affect your Cherry AI cancellation.
These details can affect your cancellation timing or whether it goes through properly.
Make sure you know whether you're billed directly by Cherry AI or through an app store. The cancellation process differs between billing methods.
After cancelling, you can still use Cherry AI until your current billing period expires. You won't lose access immediately.
Simply removing the Cherry AI app from your device won't cancel your subscription. You need to follow the proper cancellation steps.
If cost is the issue, you might be able to downgrade or adjust your billing cycle instead of cancelling completely.
If you can't cancel through your Cherry AI account, you may need to cancel through the app store. The right option depends on how you're being billed.
iPhone and iPad users who subscribed through the App Store must cancel through their Apple ID subscriptions.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideIf you subscribed through the Google Play Store on Android, you'll need to cancel through your Google Play subscriptions.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkYou can also cancel by emailing Cherry AI support directly if you can't access your account.
support@cherry.ai
Quick answers to common questions.
Step-by-step guides for other AI and software services.
