Cancelling Betterment requires closing your investment account, which involves different steps than typical subscriptions. This guide covers account closure through the Betterment website and mobile app, plus what to expect with withdrawals and transfers.
Betterment account closure involves liquidating investments and transferring funds, which can take 3-7 business days. You'll need to withdraw or transfer your balance before fully closing the account.
Follow these steps to close your Betterment account. You'll need to liquidate investments and withdraw funds before final closure.
Go to betterment.com and sign in with your email and password. You can also use the Betterment mobile app.
Click your name in the top right corner, then select Account from the dropdown menu.
Scroll down to find Close Account or look for account closure options in the settings menu.
Before closing, you'll need to liquidate investments and withdraw funds or transfer to another account. This process takes 3-7 business days.
Once your balance is zero, confirm account closure. You'll receive an email confirmation once the process is complete.
Investment account closure works differently than regular subscriptions. These details can affect your timeline.
These details can affect your cancellation timing and tax situation.
Review your gains and losses before selling. You might want to time the sale for tax purposes or market conditions.
Once closed, you'll need to create a new account to use Betterment again. Your investment history will be lost.
You can transfer your account to another broker without selling investments, which may avoid tax consequences.
If you're unhappy with fees or performance, these options might work better than closing completely.
If you can't close your account through the website, you can contact Betterment support directly.
Call Betterment customer support for assistance with account closure.
1-888-428-9482
Contact Betterment support via email if you need help closing your account.
support@betterment.com
Common questions about closing your Betterment account and what to expect.
