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How to Cancel BarkBox (2026 guide)

There are several ways to cancel BarkBox, and the right method depends on how you originally signed up. This guide covers cancellation through the BarkBox website, mobile app, and third-party billing providers.

PetLifestyleConsumer

Quick Cancellation Overview

Cancel Online
Yes
Main Cancel methods
Website
Mobile App
Phone
App Store
Time to Cancel
2-5 mins
Instant online cancellation
Where to Cancel
Account Settings
Subscription Management section

BarkBox requires 15 days advance notice before your next scheduled delivery to avoid being charged for the upcoming box. If you cancel within 15 days of shipping, you'll receive one final box before cancellation takes effect.

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Managing more than one subscription?
If you're cancelling more than just BarkBox, our cancel tool can help you cancel your subscriptions easily in one place.
Try the subscription cancellation tool

Cancel BarkBox: Step-by-Step Instructions

Follow these steps to cancel your BarkBox subscription online. The process is straightforward but remember the 15-day advance notice requirement.

01

Log in to your BarkBox account

Go to barkbox.com and click Sign In in the top right corner. Enter your email and password to access your account dashboard.

02

Navigate to Account Settings

Once logged in, click on your profile icon or My Account in the top navigation. Look for Account Settings or Subscription Management.

03

Find subscription management

In your account settings, locate the Subscription or Manage Subscription section. This will show your current plan details and renewal date.

04

Cancel your subscription

Click Cancel Subscription or End Subscription. BarkBox may ask for feedback about why you're cancelling - this is optional.

05

Confirm cancellation

Review the cancellation details, including when your final box will ship. Click Confirm Cancellation to complete the process. You should receive a confirmation email.

That's one. Got more to cancel?
Use our tool to bulk cancel everything else you don't need.
Cancel unused subs

BarkBox-specific things to know

BarkBox subscriptions have specific timing requirements and policies that might affect your cancellation experience.

15-day advance notice required
You must cancel at least 15 days before your next scheduled shipment to avoid being charged for that box. Check your account for your next delivery date.
Annual plans work differently
If you have an annual subscription, you may need to contact customer service directly to cancel rather than using the online option.
Super Chewer has separate billing
Super Chewer subscriptions are managed separately from regular BarkBox. If you have both, you'll need to cancel each one individually.

Before you cancel, keep this in mind

These points can help you avoid issues or unexpected charges when cancelling BarkBox.

1. Check your next delivery date

Make sure you're cancelling with enough advance notice. If your next box ships within 15 days, you'll receive and be charged for one more box.

2. Consider pausing instead

If you're temporarily overwhelmed with toys and treats, BarkBox offers the option to pause deliveries for up to 2 months instead of cancelling completely.

3. Annual subscribers may need phone support

Some annual plan holders report needing to call customer service to cancel. Try the website first, but have their phone number ready as backup.

Consider these alternatives

If you're cancelling due to cost or frequency issues, these options might work better than ending your subscription completely.

Switch to a different plan frequency

BarkBox offers different delivery frequencies depending on your needs. You might be able to switch to every other month instead of monthly.

  • Monthly delivery (standard)

  • Bi-monthly option (may be available)

Pause your BarkBox deliveries

BarkBox allows you to pause deliveries for up to 2 months at a time. This is perfect if you're traveling, your dog is sick, or you just need a break from monthly boxes. You can resume anytime without losing your subscription benefits.

Switch Your Billing Cycle

BarkBox offers discounts for longer commitments. A 6-month or 12-month plan costs less per box than monthly billing.

Save up to 15% with annual plans

Negotiate a Deal

BarkBox sometimes offers retention discounts or special pricing when you try to cancel. Customer service may present alternative offers.

Alternative ways to cancel BarkBox

If you can't cancel through your BarkBox account online, you may need to try one of these alternative methods depending on how you subscribed.

Apple App Store

iPhone users who subscribed through the BarkBox iOS app must cancel their subscription through Apple's App Store subscriptions.

"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:

iPhone Cancel Guide

Google Play Store

If you subscribed through the BarkBox Android app, you'll need to cancel through Google Play Store instead of the BarkBox website.

Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions

Play Store Cancel Link

Phone

You can also cancel BarkBox by calling their customer service team, especially helpful for annual subscribers or if you encounter issues online.

1-855-BARK-BOX (1-855-227-5269)

Want to cancel more than just BarkBox?
Our complete guide walks you through cutting unused subscriptions.
Read the guide

BarkBox Cancellation FAQ

Common questions about cancelling BarkBox and what happens afterward.

Simon Chadwick
Reviewed by
Simon Chadwick
Updated on Jan 21, 2026