Cancelling Avast depends on where you purchased your subscription. This guide covers cancellation through the Avast website, app stores, and reseller platforms.
Avast subscriptions often auto-renew annually, even if you pay monthly. If you purchased through a reseller or app store, you won't see a cancel option in your Avast account. Check your original purchase method first.
These steps work for most Avast users who are billed directly. Your exact process depends on how you originally purchased your subscription.
Go to my.avast.com and log in with your email and password. If you've forgotten your login details, use the Forgot Password link.
Click on My Account in the top menu, then select Subscriptions from the dropdown menu to view your active plans.
Locate the subscription you want to cancel and click Manage Subscription next to it. This will show your billing details and renewal date.
Click Cancel Subscription or Turn off auto-renewal. You may be asked to complete a brief survey about your cancellation reason.
Review the confirmation details and click Confirm Cancellation. You'll receive a confirmation email and can continue using Avast until your current billing period ends.
Avast subscriptions can work differently depending on your plan or how you signed up. These tips cover common edge cases.
These details can affect your cancellation timing or whether it goes through properly.
Look at your credit card statement or email receipts. If you see charges from Apple, Google, or a reseller (not Avast directly), you'll need to cancel through them instead.
Avast typically bills annually, even for monthly plans. Check when your next charge is due and cancel at least 24 hours before to avoid being charged.
Deleting the Avast software from your device doesn't stop subscription charges. You must cancel through your account or billing provider to stop payments.
If cost is your main concern, you might be able to downgrade or find a discount instead of cancelling completely.
If you can't cancel through your Avast account, you may need to go through app stores or resellers. The right option depends on how you're being billed.
iPhone and iPad users who subscribed through the App Store need to cancel through their Apple account settings.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideIf you subscribed through the Google Play Store on Android, cancel through your Google account instead.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkIf you purchased Avast through a retailer or third-party seller, you'll need to contact them directly to cancel.
Best Buy
Amazon
Newegg
Software retailers
Avast provides phone support for subscription cancellations during business hours.
1-844-340-0397
You can email Avast support to request cancellation if you're unable to cancel online.
support@avast.com
Avast offers live chat support for cancellation assistance, especially if you're having trouble with the online process.
Common questions about cancelling Avast and what to expect.
Step-by-step guides for other security services.
