Cancelling Aura depends on how you signed up and which plan you have. This guide covers cancellation through the Aura website, mobile apps, and app store subscriptions.
Aura subscriptions often start as free trials and convert to annual billing automatically. If you signed up through an app store, you won't see cancellation options in your Aura account — you'll need to cancel through Apple or Google instead.
These steps work for most Aura users who are billed directly. If you subscribed through an app store, check the alternative methods below.
Go to aura.com and click Sign In in the top right corner. Enter your email and password to access your account dashboard.
Click your profile icon in the top right, then select Account Settings from the dropdown menu. Look for the Billing or Subscription tab.
Scroll down to find Cancel Subscription or Manage Plan. Click this option to start the cancellation process.
Aura may ask why you're cancelling and offer alternatives. Review any retention offers, then click Confirm Cancellation to proceed.
You should see an on-screen confirmation and receive a cancellation email. Your access continues until your current billing period ends.
These tips can help you avoid common issues when cancelling Aura.
Check these points to avoid issues with your cancellation.
After cancelling, your identity monitoring and VPN access remain active until your current subscription period expires. You won't lose access immediately.
Removing the Aura app from your phone doesn't cancel your subscription. You'll continue being charged unless you cancel through the proper channels.
If you're on a family plan, cancelling affects all members on your account. Make sure other users have alternative protection before cancelling.
If cost is your main concern, you might be able to downgrade or negotiate a better rate instead of cancelling completely.
If you can't cancel through your Aura account, your subscription might be billed through one of these providers instead.
Cancel through the App Store if you subscribed using an iPhone, iPad, or iTunes.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideCancel through Google Play if you signed up using an Android device or the Google Play Store.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkContact Aura support via email if you need help with cancellation or can't access your account.
support@aura.com
Use Aura's live chat support for cancellation assistance if you can't find the option in your account.
Quick answers to common questions about cancelling Aura.
