Cancelling Amazon Music can be tricky because there are different service tiers, and some are bundled with Amazon Prime. This guide covers cancellation through the Amazon website, app stores, and third-party billing.
Amazon Music has multiple tiers, and Prime members get basic access included. If you're paying separately for Amazon Music Unlimited, that subscription is managed independently from your Prime membership.
Follow these steps to cancel your Amazon Music subscription. The process may vary slightly depending on which tier you're subscribed to.
Go to amazon.com and sign in with your credentials. Make sure you're using the same account that has the Amazon Music subscription.
Click Account & Lists in the top right corner, then select Your Account from the dropdown menu.
Find and click Memberships & subscriptions in the Digital content and devices section to view all your active subscriptions.
Look for Amazon Music Unlimited in your subscription list and click Cancel subscription next to it.
Amazon will ask why you're cancelling and may offer alternatives. Click Continue to cancel to complete the process and receive email confirmation.
Amazon Music subscriptions can work differently depending on your plan or how you signed up. These tips cover common edge cases.
These details can affect your cancellation timing or whether it goes through properly.
Make sure you're cancelling the right subscription. Prime Music is included with Prime membership, while Music Unlimited is a separate paid add-on.
After cancelling, you'll keep Amazon Music Unlimited access until your current billing period expires, then automatically downgrade to basic Prime Music.
Removing the Amazon Music app from your phone doesn't cancel your subscription. You'll continue being charged until you formally cancel through your account.
If you're looking to save money or take a break, you might be able to pause or downgrade instead of cancelling completely.
If you can't cancel through your Amazon account, you may need to go through app stores or contact support. The right option depends on how you're being billed.
If you subscribed to Amazon Music through the App Store on your iPhone or iPad, you'll need to cancel through your Apple ID subscriptions.
"Settings > Click [Your Name] > Subscriptions" Read In-depth Guide on Cancelling iPhone Subscriptions:
iPhone Cancel GuideIf you subscribed to Amazon Music through the Google Play Store on your Android device, you'll need to cancel through Google Play subscriptions.
Use the Direct link Below or Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Play Store Cancel LinkYou can call Amazon customer service to cancel your Music Unlimited subscription if you can't do it online.
1-888-280-4331
Amazon offers customer support chat if you're having trouble cancelling your Music subscription through your account.
Common questions about cancelling Amazon Music and what to expect.
Step-by-step guides for other music streaming services.
